Refund Policy

Return Eligibility

vitalityextractsmall.com provides a 60-day return policy for all purchased products. Within 60 days after you receive the goods, if you are not satisfied with the product quality, product condition or shopping experience, you can apply for return service in accordance with the regulations.

Free Return Service

We offer free return service for eligible orders on vitalityextractsmall.com. Customers do not need to bear any return shipping fees when applying for returns that comply with policy rules.

Refund Processing Cycle

After we receive and inspect your returned goods to confirm they meet the return conditions, the refund will be processed within 5 to 10 working days. The refund will be returned to your original payment account automatically.

Refund Explanation

All transactions on vitalityextractsmall.com are settled in unified USD currency. The refund amount will be calculated in the original transaction amount of USD. Any non-policy returns, damaged goods caused by personal reasons or used products that do not meet return standards will not be approved for refund.